F.A.Q. - Opening up an Account
Can I process with Gate2Shop?
We’ll be happy to open up an account through our company as long as you meet the basic requirements. Basically, you can use Gate2Shop’s services if you own a website(s) that sells services or products and includes customer service, a refund and return policy, and a universally accepted privacy policy.
Please thoroughly review our Prohibited Product List and our Terms and Conditions before choosing Gate2Shop as your processing agent.
Please thoroughly review our Prohibited Product List and our Terms and Conditions before choosing Gate2Shop as your processing agent.
I do not have a website up yet, can I still apply?
If you are establishing your domain, or your site is under construction, you can still open an account with Gate2Shop. Please note that your account will be activated after your URL has been reviewed but you will be able to be fully integrated prior to this.
Can I Use a Shopping Cart?
Yes, you can use a shopping cart in conjunction with Gate2Shop’s features. Our service can be incorporated with almost any shopping cart. Contact your shopping cart provider today to check if they are integrated already with Gate2Shop, or ask them to integrate.
Can Gate2Shop Be Used for Non-Internet Orders?
Only internet sales are supported by Gate2Shop’s vendor account agreement.
Do I Need An SSL Server?
No, you do not need an SSL server in order to integrate your site with Gate2Shop. All payment transactions take place on the Gate2Shop SSL server.
How long will it take to open a vendor account?
It only takes between 24-72 hours from the moment the application documentation has been completed to activate your account.
What credit cards can vendors accept online?
Visa, Mastercard, Diners Club, Visa Electron, Visa Debit (Delta), Maestro, Solo, Switch.
Can I accept other payment methods?
Answering the ever-changing market need for alternative payment products, Gate2Shop delivers a complete set of innovative payment solutions that are adjusted to the vendor’s business needs. While Gate2Shop keeps adding payment options to its product portfolio, vendors are currently able to accept all major Credit and Debit cards.
What Do Customers See On Their Statement?
Gate2Shop is happy to offer a descriptor support that aids in name-recognition and provides customers with additional security in the event they encounter a problem or question regarding their purchase.
Suppliers now have the option to set up a 9 character descriptor that will appear on the CC statement of your buyers. It will follow the Gate2Shop descriptor, and also list your customer service contact information for assistance.
Suppliers now have the option to set up a 9 character descriptor that will appear on the CC statement of your buyers. It will follow the Gate2Shop descriptor, and also list your customer service contact information for assistance.
Further Information
Knowledge Base


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